Also ran system tests in built in HP diagnostics and passed. Also, in anticipation of a replacement I have been looking into cloning the existing drive to a new one, but there is a problem. This has happened while shopping on internet and while working in an Excel document. The existing SSD is PCIe interface and I think there is onl one such slot in the computer. Most of these fixes presume you can boot up your computer/get Windows 10 to load. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024If not, to check the drive you have to follow these steps:1) Press Esc key repeatedly, several times a second, while rebooting the laptop. I don't know what to do. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Ask the community. official Most of these fixes presume you can boot up your computer/get Windows 10 to load. Hello @Paul_Tikkanen would you look into this matter, please, and do you have any suggestions? Microsoft global customer service number, ___________________________________________________________________. Please Install an operating system on your hard disk. Windows is up to date, unit has 16GB RAM and a 256GB SSD. is it correct that your notebook is the HP Spectre x360 - 15-bl018ca? I can't. Could be that removing and reseating the NVMe SSD will resolve the issue. You can try to set BIOS to default settings to solve the problem. Hard Disk - (3F0). I have seen that others get this on startup, but I get it right in the middle of operating. Thanks for your help. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, Boot Device Not Found. I get the following message: BOOT DEVICE NOT FOUND, PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK, HARD DISK 3F0 . I have never cloned a drive before. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Could be a faulty NVMe controller--less likely. Could be an intermittently faulty NVMe SSD...much like a memory chip. Product number 1EL88UAR#ABL. You should contact your hard disk or computer manufacturer for a replacement as long as these devices are under warranty. I don't know what to do. इस पोस्ट को हिंदी में पढ़ने के लिए यहां क्लिक करें। Microsoft Employee and that the phone number is an Any diagnostics I can try before replacing the drive? Please Install an operating system on your hard disk. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I always clean install operating systems, and reinstall my programs and files. If I install Windows 10 hai g the ISO DVD created by the Media Creation Tool will I lose all my personal files? Solution 3. If you need to replace the SSD, you can follow the instructions in the Maintenance and Service Guide  page 39. I tried everything. You should get a new one and put it in your notebook. The SSD is Samsung MZVLW512HMJP-000H1. Set BIOS to default settings. Passes all tests, but has intermittent issues. Please install an operating system on your hard disk. And if so will I able to recover them? Computer locks up and has to be hard booted, but no problem re-starting. Improper settings or incorrect BIOS settings may also cause the issue 'operating system not found' in your PC. Yes to HP Spectre x360 - 15-bl018ca. Could it be that some other error is pointing the system to a bad piece of code? After the latest Windows 10 update when I turn on my computer I get a black screen with. Is there no way to clone this drive? You can help protect yourself from scammers by verifying that the contact is a Boot device not found – hard disk (3F0). Frequency appears to be increasing. Boot device not found. Boot Device Not Found. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary I can't. Do NOT hold the key down, just press it over and over.2) Eventually, you will see an HP Startup Menu3) Press the Function key for testing the hard drive (usually F2) and let it run. The computer was purchased July 2017. The boot device not found error can be attributed to different causes. Thanks for your feedback, it helps us improve the site. Protect Yourself From Tech Support Scams Product is HP Spectre x360 Convertible 15-bl0XX. Ask the community. This thread is locked. I just get that black screen with "boot device not found install operating system on your hard drive." Finally I ran Hard Disk Sentinel 5.50 and got 100% performance and 99% health ratings. This issue is often due to a failing drive. I haven‘t found any USB adapter that supported cloning of a NVMe SSD. you Hard Drive is dying. I am a fellow community Member who likes to help out when I can. † The opinions expressed above are the personal opinions of the authors, not of HP. I just get that black screen with "boot device not found install operating system on your hard drive.". With the F2 Key you can start the diagnostics program. Didn't find what you were looking for? Power your notebook on and press immediately the ESC Key several times until the HP Start-up menue is shown. Did you try running HP diagnostics -- because that would certainly be a key part of "everything"! Hard Disk - (3F0) This message appears (apparently at random) while using the computer. Microsoft Agent or By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. I would like to ask an HP Expert on the matter of that error code and possible cloning. Hi. You can run an UEFI Hardware Diagnostics. Thanks. technical support services. http://support.hp.com/us-en/document/c00439024. You can follow the question or vote as helpful, but you cannot reply to this thread. Microsoft global customer service number. I - 7848382 I have looked for some device that connects the new SSD via cable (like you do to clone a SATA drive) but find nothing. You can help protect yourself from scammers by verifying that the contact is a, official Didn't find what you were looking for? After that, go to the configuration section “Boot” and locate the first place in the column “Priority” the hard drive on which the working Windows operating system is. By using this site, you accept the. If you tell me the product number, I can find the Service Guide for you, which describes the procedure. No bootable device found – insert boot disk and press any key. If you got an additional error code displayed, you can write it here and I will look in it. Learn More. technical support services. † The opinions expressed above are the personal opinions of the authors, not of HP. I ran the UEFI tests and all passed. And if so will I able to recover them? Unfortunately, I don't have any suggestions to offer. Estimated remaining time more than 1000 days. If I install Windows 10 hai g the ISO DVD created by the Media Creation Tool will I lose all my personal files? This message appears (apparently at random) while using the computer. Boot device not found. I get the following message: BOOT DEVICE NOT FOUND, PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK, HARD DISK 3F0 . Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary A 500GB SSD, not 256 as previously stated.